Legal
Being Remembered ("we," "our," or "us") is committed to protecting the privacy of our users and the families they serve. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our memorial presentation creation platform.
We understand that the photographs and memories shared through our platform are deeply personal and sensitive. We treat all uploaded content with the utmost respect and care.
When you create an account, we collect:
When you or families upload content, we collect:
We automatically collect certain information when you use our platform:
We use the information we collect to:
If you provide a mobile phone number, we may use it to send you text messages (SMS) for two purposes: one-time passcodes for signing in to your account, and account notifications about your memorial programs (such as upload reminders and notices that a completed tribute is ready to view).
You provide your phone number and consent to receive these messages when you request a sign-in code, when you are invited to the platform, or when you create your account. Message frequency varies based on your activity. Message and data rates may apply from your mobile carrier.
You can opt out of text messages at any time by replying STOP to any message from us, and reply HELP for assistance. Opting out of SMS does not affect your ability to sign in using email instead.
We do not sell, rent, or share your mobile phone number or SMS consent with third parties, and we never use it for marketing by unaffiliated parties. Your phone number is used only to deliver the messages described above through our messaging provider.
We implement industry-standard security measures to protect your information:
Photographs and generated videos are stored securely and are only accessible to the platform and authorized users associated with the memorial program.
We retain memorial content (photos, audio, videos) according to your account settings and service agreement. You may request deletion of specific programs or all associated data at any time.
Account information is retained for the duration of your account and for a reasonable period afterward to comply with legal obligations.
We use trusted third-party services to operate our platform:
These providers are bound by contractual obligations to protect your data and use it only for the purposes we specify.
Depending on your location, you may have the following rights:
To exercise these rights, please contact us using the information below.
Our platform is intended for use by memorial service professionals and is not directed at children under 13. We do not knowingly collect personal information from children. Photographs of minors may be included in memorial programs as part of family photo collections where allowed by our AI partners.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
If you have questions about this Privacy Policy or our data practices, please contact us.
Last updated: August 2026